Frequently Asked Questions
Everything you need to know about your luxury shopping experience at Suit Negozi Row.
What is the typical delivery timeframe for international orders?
We offer worldwide express shipping. International orders usually arrive within 3-5 business days, depending on the destination and customs processing.
How can I return an item that doesn't fit?
You can return any item within 14 days of delivery. Please ensure the security tag remains attached and the garment is in its original, unworn condition.
Are the products sold on Suit Negozi Row authentic?
Yes, we guarantee the authenticity of every item. We are an authorized retailer for all the luxury brands featured in our collection.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout process.
Do I have to pay import duties and taxes?
For orders outside the European Union, import duties and taxes may apply upon arrival. These charges are determined by your local customs office and are the responsibility of the customer.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. Please contact our customer service team immediately if you need to make changes; once an order has reached the shipping stage, it can no longer be modified.